Customer Service
Your avatar for excellent customer service
Optimize your customer service, improve the customer experience and
significantly reduce your service costs with our
innovative, lifelike and dialogue-capable! avatars.
Use the latest technological possibilities to serve your customers in a completely new way.
Your benefits
Here are many ways you can use our lifelike and dialogue-capable avatars in your customer service and the benefits they bring to you:
Virtual Assistants
Our avatars can be used as virtual assistants on your websites, apps and social media. They are available 24/7 and can answer your audience's frequently asked questions, solve simple problems and guide users through various processes. This ensures that customers receive highly personalized support at all times, increasing their satisfaction and loyalty.
Real-time translation
Our avatars can provide real-time translation or dialogue (in up to 60 languages), overcoming language barriers and enabling global customer support. This is particularly beneficial for multinational companies that serve customers from different language areas.
Personalized customer service:
By integrating Artificial Intelligence (AI), our avatars can provide personalized recommendations and solutions based on customers' individual needs, questions, and preferences. They can provide tailored support.
Efficiency and speed
By using avatars, simple and repetitive requests can be handled quickly, reducing wait times for customers and increasing the efficiency of the customer service team, allowing human agents to focus on more complex issues.
Consistency and reliability
Our avatars provide consistent answers and solutions, increasing customer service reliability. They avoid human errors and always provide accurate and up-to-date information.
Cost efficiency
Using our avatars will significantly reduce your operating and especially service costs by automating the processing of a large portion of your customer inquiries. This reduces the need for extensive customer service teams and lowers training costs for new employees.
Improved customer experience
Our avatars will improve the customer experience by providing immediate support and personalizing the interaction process. They create a friendly and approachable atmosphere that increases customer trust and satisfaction.
An avatar from us offers you a modern and effective solution to the challenges of your current customer service and is also an important step towards a digital and customer-centric future.
Here are all the advantages at a glance.
Your tailor-made solution
With over 20 years of experience in customer service, I as initiator of this project know that many queries are repetitive. Imagine all of these questions being answered by a customer service representative who speaks up to 60 languages and who you can set up for a one-time fee and run with low ongoing costs.
I'm sure you can estimate how much money you could save by doing this.
You have the option of "feeding" your avatar any number of questions and answers that it uses as a basis for interacting with your customers. Your avatar is individually recorded and looks exactly like the employee(s) you have "filmed" for it, and also has their voice.
Write us or give us a call so that we can discuss the best solution for you.
